Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Claim your listing for free to respond to reviews, update your profile and much more. Many travelers enjoy visiting Garfield Park Conservatory (4.6 miles), The Rookery Building (0.9 miles), and Macy's on State Street (0.5 miles). THE PROBLEMS #1-Rude customer service rep who checked us in was a terrible representative for your establishment. 65 reviews of Hilton Garden Inn Chicago North Shore/Evanston "I stayed here in April 2003. Rooms were nice. Our Hilton Garden Inn Chicago Downtown South Loop hotel features a modern design, comfortable accommodations, onsite restaurant and bar, and fitness center. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. It was a pleasure to stay here and would definitely come back. Great downtown location, near the movie theaters and lots of good Evanston restaurants. Enjoy free WiFi, an indoor pool, a Weber Grill restaurant and more. Hilton Garden Inn Chicago Downtown Riverwalk Features. With a stay at Hilton Garden Inn Chicago Downtown/Magnificent Mile, you'll be centrally located in Chicago, steps from State Street and 7 minutes by foot from House of Blues Chicago. One of the elevators was out of order and made the waiting times longer than convenient. You'll find a 24-hour business center on site. Although housekeeping is limited staff were very accommodating getting what we needed. Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge. This saddens us because the location was perfect but not worth the extra cost. It was a one of a kind adventure. As with all Hilton Garden Inns in the chain, this one does not disappoint! The Webber Grill breakfast is superb with cooked to order whatever you want and great buffet. Does Hilton Garden Inn Chicago Downtown Riverwalk offer any business services? They allowed us guests to use the service elevator and the guests themselves allowed for crowding which meant more people had to wait less although we were all squished. This downtown hotel is set near River North, just blocks away from the Magnificent Mile with its upscale shops and boutiques. Choose the Hilton Garden Inn Chicago OHare Airport hotel in Des Plaines, IL and enjoy a complimentary shuttle to the airport. Location was great for access to a lot of fun things to do. The location was perfect. There's an onsite 24-hour business center. Response from Timothy G, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, Review collected in partnership with Hilton Garden Inn, Response from John-HiltonHelp, on behalf of management at Hilton Garden Inn Chicago Downtown/Magnificent Mile. Elevators were fast that it wasn't too hard to do social distancing although occasionally we had to share the elevator. The front desk staff is friendly, check in was a breeze. One of our top picks in Chicago. Which room amenities are available at Hilton Garden Inn Chicago Downtown Riverwalk? My wife did get to peek into their room and was it a mess. We apologize for the issues encountered in your room and we’re working with our team to ensure the situations don’t happen again. Prices are the average nightly price provided by our partners and may not include all taxes and fees. This is the version of our website addressed to speakers of English in the United States. However, they let us use the service elevator witch made things so much quicker. I'm perplexed at the fact that I was told there would not be any additional fees in the first place. This was our first trip to Chicago. They went out of their way to make for a comfortable stay. Hotels near Hilton Garden Inn Chicago Downtown Riverwalk, Hilton Garden Inn Chicago Downtown Riverwalk Gym, Hilton Garden Inn Chicago Downtown Riverwalk Rooms, Marriott Autograph Collection Hotels in Chicago, Hotels near Chicago Gangsters and Ghosts Tours, Hotels near Chicago Private Tours and Productions, Hotels near The McCormick Bridgehouse & Chicago River Museum, Hotels near Harold Washington Library – State/Van Buren Station, Hotels near Pacific College - Chicago, IL, Hotels near Soma Massage School Chicago, IL, Hotels near School of the Art Institute of Chicago, Hotels near Westwood College - Chicago Loop Chicago, IL. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. However, when we got there, I was told that I had to pay another $25. Grant Park is 1.9 mi from Hilton Garden Inn Chicago, while Art Institute of Chicago is 2 mi away. Stay in the heart of Chicago – Excellent location – show map Just 2 blocks away from the shops and entertainment on the Magnificent Mile, this hotel is located in Chicago’s River North neighborhood and features an on-site restaurant, 24-hour business center and fitness center. There's a restaurant on site. Reviews from Hilton Garden Inn Hotel employees about Hilton Garden Inn Hotel culture, salaries, benefits, work-life balance, management, job security, and more. Hilton Garden Inn Chicago Downtown South Loop offers its guests an indoor pool and a 24-hour fitness center. Which popular attractions are close to Hilton Garden Inn Chicago Downtown Riverwalk? They did reduce the room rate to the non park and stay rate, but that doesn't really make the customer service any better. I asked if there would be an additional fee. There are more places to choose from in the Chicago area. We had a fun weekend getaway in Chicago and stayed at this hotel. Taxes and fees that are shown are estimates only. At least the rules were posted, so I cannot blame the hotel for this. Hilton Garden Inn Chicago Downtown South Loop has a restaurant, fitness center, a bar and shared lounge in Chicago. heat was giving out cold air instead of hot air. Hilton Garden Inn - Chicago O'Hare, Des Plaines, Illinois. #2-The mattress was full of nasty brown stains all over the sides. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Private parking is available on site. Nearby attractions include The Magnificent Mile (0.3 miles), The Escape Game Chicago (0.1 miles), and Adagio Teas (0.08 miles). Had issue with elevator remodeling causing slow down. Are there any historical sites close to Hilton Garden Inn Chicago Downtown/Magnificent Mile? Dear Venture795509, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. The hotel staff was sincere and handled things well when things went beyond their control. I love this hotel. Overall excellent stay!! Another big issue we noticed was the trash in the hallway was giving off a horrible smell the entire 4 days we were there, this trash was located right outside the elevator so we were obligated to wait there and smell it. Award Winning Hotel close to Chicago O'Hare Airport with 7,000 sq ft of meeting space The real concern I had was when when one of the guests at my neighboring room had a mental breakdown at 2:45 am on Dec 28. Hilton Garden Inn Chicago Downtown Riverwalk, Chicago: See 987 traveller reviews, 227 candid photos, and great deals for Hilton Garden Inn Chicago Downtown Riverwalk, ranked #53 of 212 hotels in Chicago and rated 4.5 of 5 at Tripadvisor. The 5-star service you will receive at this hotel easily defeats that of other nearby Hilton properties. They are currently fixing the elevators so they mentioned longer than usual wait times but it was absolutely ridiculous. Book Hilton Garden Inn Chicago Midway Airport, Bedford Park on Tripadvisor: See 621 traveller reviews, 50 candid photos, and great deals for Hilton Garden Inn Chicago Midway Airport, ranked #3 of 5 hotels in Bedford Park and rated 4 of 5 at Tripadvisor. For a fee, parking is available. Shuttle to and from airport was great, free, and convenient. Are there opportunities to exercise at Hilton Garden Inn Chicago Downtown Riverwalk? Is any of this a complain? 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